For Veterinary Professionals
A supportive second opinion service — designed to work with you, not around you
Pet Lighthouse is an independent second opinion service with a difference.
Our mission is to enhance and strengthen the bond between you and your clients. We don't prescribe or offer treatment ourselves and always refer back to the primary care vet.
As a fellow clinician, I know that a 10-15 minute consultation window is rarely enough to navigate the "fork in the road" moments—those emotionally charged, complex quality-of-life cases that require deep advocacy and unhurried empathy.
We all want clients to make informed, thoughtful decisions — but time constraints can leave:
- vets feeling stretched and stressed
- clients feeling overwhelmed, unheard, or unclear
That’s why Pet Lighthouse exists, to provide essential veterinary support and a valuable second opinion service to help bridge that gap.
Pet Lighthouse provides an independent, evidence-based space to help your clients reach clarity, returning them to you with a settled plan and a strengthened bond of trust.
How Pet Lighthouse Supports Your Team
I utilise the Five Domains framework to provide holistic welfare assessments that go beyond the clinical diagnosis. By signposting clients to Pet Lighthouse, you can:
- Diffuse tension: Give clients the time they need to process difficult news, reducing the risk of conflict, complaints, or "Dr. Google" misinformation.
- Focus on welfare: I help owners move past the "single diagnosis" mindset to focus on their pet’s overall quality of life and tangible welfare improvements.
- Streamline decision-making: Clients return to your clinic with a clear roadmap, making their future appointments with you more productive and focused.
- Supporting the vet: client bond: As an independent consultant, I do not prescribe, treat, or take over case management.
.
Expertise Rooted in Clinical Reality
With over 25 years of experience—including 15 years in first-opinion work and 8 years as the RSPCA’s Chief Vet—my guidance is grounded in the practical reality of owners’ lives and the high standards of the profession.
Every consultation concludes with a detailed professional report shared directly with your practice for the patient's records.
Collaborate with me
- Signpost a Client: Direct your clients to our website to book an online or in-home consultation.
- Discovery Call: Schedule a 15 minute exploratory call to understand more about how Pet Lighthouse can help you and your practice, or to discuss a client who might benefit from our support.
- Email me directly at caroline@petlighthouse.co.uk.